Instructor Mosaic FAQ

(Go to Student Help Documents instead)

How do I log in to Mosaic?

How do I create a Mosaic template for a new course?

Why can't I see my course in Mosaic?

Where can I learn more about using Mosaic?


How do I log in to Mosaic?

Access Mosaic by using the myApps link on the top menu of any AUArts website page (next to News, Calendar, Library, Research links). Select the Mosaic icon. The Mosaic username and password is the same one used to log onto campus computers, and to access your AUArts email, but without the "@auarts.ca" (typically firstname.lastname).

If you are new faculty or staff and need to determine your Network Access username and password, contact the Helpdesk.

If you have forgotten your password, your password has expired, or you are still unable to log in to Mosaic, drop by the Helpdesk (Room 436) with your AUArts ID to reset your password or send an email to helpdesk@auarts.ca and request a password reset.


How do I create a Mosaic template for a new course?

Please complete the New Mosaic Site Request Form on the Mosaic front page and send it to mosaic.help@auarts.ca. Library staff will notify you by email when your new course template has been created.


Why can’t I see my course?

As part of system maintenance, we hide and/or backup all courses from previous semesters. If you would like to access any courses you have previously created, please send an email to mosaic.help@auarts.ca and we will unhide and/or restore the course for you.


Where can I learn more about using Mosaic?

We have produced several how-to guides for Mosaic:

GETTING STARTED

ONCE I HAVE MY MOSAIC SHELL

THE GRADEBOOK

The Library also subscribes to LinkedIn Learning, which offers courses on Moodle, the software Mosaic uses. Learning Moodle 3.5 is a general course and provides instruction on creating and editing courses.