I think someone I know needs help

Concerned about a classmate, friend, or family member? Find information and resources to help.

These resources can help you know what to do when someone you know is experiencing distress. But you don’t have to do it alone – remember you can always make an appointment with our counsellors to discuss the situation at any time.

As well, the university offers a guide to help identify and respond to mental health concerns. It can help you assess and respond to others in need and can be printed for your reference. 

Are you experiencing an emergency?

A situation is considered an emergency if there is an immediate and serious danger to someone’s health or safety.


  • Possession of a weapon
  • Suicidal action or threat of suicide
  • Violent act (including but not limited to physical or sexual assault) or threatening to commit a violent act

Recommended action

  1. Call 911 immediately. Do not attempt to transport anyone in crisis to the hospital yourself.
  2. After calling 911, call campus security at 403.680.1451.
  3. After calling 911 and alerting campus security, you can also contact the counsellor at 403.284.7666 between 8 a.m. and 4 p.m., Monday through Friday.